Notices from RITA



You have a legal duty to know and comply with all tax laws.

If you receive a notice, you are identified as someone who should have filed but has not, thus you are categorized as "delinquent." If you believe this is an error, please do not ignore the notice, but rather respond to RITA by mail or phone as directed in the notice. The phone number to contact RITA is on the notice.

IF YOU WOULD LIKE THE CITY TAX OFFICE'S ASSITANCE, AT THIS TIME, WE ARE ONLY PROVIDING ASSISTANCE USING OUR DROP OFF PROGRAM. You can submit your income tax documents for all missing years in a sealed envelope (there are envelopes available in City Hall) and put your name, phone number and email address on the front of the envelope. Be sure to include W-2 forms from all employers, and W-2G and 1099-MISC Forms, page one and Schedule 1 of your Federal Form 1040, and schedules C, E, F and K-1 (if applicable.) If you moved during the years that are missing, provide all addresses where you lived, and when you moved. All documents provided will be returned to you, and you will be contacted to come back and pick up your documents. Call 330.335.2745 for more information.

You can also file online at the RITA website:

Other options are to mail the information to:

  • Attn: Compliance Department
  • Regional Income Tax Agency
  • PO BOX 470538
  • Broadview Heights, OH  44147-0538

or fax the information to 440-922-3510.


RITA Taxpayer Assistance Programs SUSPENDED DUE TO COVID-19

Due to the latest recommendations issued by the Ohio Department of Health and Governor DeWine, the Regional Income Tax Agency will be suspending all in-person taxpayer assistance effective Saturday, March 14, 2020, until further notice. This includes all Taxpayer Assistance Events hosted by member municipalities as well as in-person service provided in all of the RITA offices. We believe it is in the best interest of public and employee health and safety to temporarily suspend these services. 

RITA’s call center will remain open and available for taxpayer calls. You can reach the call center at 800.860.7482. In addition, RITA offers several secure, simple and convenient online ways to file returns, make payments, review account information, even send a message to a RITA agent through MyAccount, all available at

As a reminder, the municipal filing deadline, by statute, mirrors the State of Ohio income tax filing deadline. As discussion continues at the state and federal level about the extension of the income tax filing deadline, we will reconsider the resumption of in-person service. We will continue to keep you apprised of developments.


Beginning January 2020, RITA will no longer mail filing reminder postcards. RITA will be reminding individual taxpayers of their city tax filing obligation using a more cost-effective "digital notification campaign." By transitioning from the annual postcard to digital messaging through social media platforms such as Facebook, LinkedIn and on commonly-visited websites using GoogleAds, taxpayers will be presented with the filing reminder more than once and be encouraged to "click-through" to RITA’s website where additional information, including e-filing options, will be available. When the taxpayers click-through, the message will be identified as having been "read." Digital messaging also allows for modification of the messages as the filing deadline approaches.


Beginning October 1, 2018 taxpayers who elect to pay their municipal income tax bills to RITA by credit or debit card will incur a 2.75% service charge. This per credit card transaction fee is charged to RITA by a third party vendor and is not retained by RITA or The City of Wadsworth. Please note that this service charge applies only to credit or debit card transactions; taxpayers who pay by check or via ACH will not incur this service charge.

Please don’t ignore any notices you receive from RITA.

Penalty and interest notices are sent out for these common reasons:

  • Withholding filed and/or paid late
  • Annual Return late
  • Estimate payments not paid by the due date, or estimates were less than 90% of tax due
  • Withholding report received without full or correct payment based on information shown
  • Annual Return received without full or correct payment based on information shown
  • Tax paid is less than amount due
  • Adjustment of tax liability
  • Adjustment after review
  • Non-payment
  • Check returned by bank (for NSF or other reason)