The City is required to collect one set of samples for each depressurization. These samples require 24 hours of incubation time before the results can be determined. Assuming the tests are negative customers will receive a green door tag notifying that the water has been cleared for normal use. If the samples collected are found to have bacteria then additional testing will take place and the boil order will remain in effect until all samples pass and you receive a green door tag. If you have a question about an issued boil order please call 330-334-1581 ext 3002.