Why must I boil my water?

A boil order has been issued to your water system because either technical/physical problems in the water system have increased the possibility of bacterial contamination, or recent testing has shown the presence of organisms that could cause illness (e.g., fecal or E. coli bacteria).

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1. Why have I been notified?
2. Why must I boil my water?
3. How long will the Boil Order remain in effect?
4. How can I make my water safe?
5. Can I use bottled water?
6. During a Boil Order, what can I use my tap water for?
7. Can I wash my hands using tap water?
8. Can my family take showers or baths using tap water?
9. Can I wash dishes using tap water?
10. Can I use my coffee maker, ice machine, water or soda dispenser?
11. Can I give my pets tap water?
12. Who can be affected?
13. What are the symptoms of water-borne illness?
14. What if I drank water already?
15. What is E. coli bacteria?