Finding the Right Plan

Internet Speeds

We know everybody has different online needs, so we’ve formulated our Internet plans to more effectively cater to all types of customers. Service for city and township residents is broken into three different tiers, with increasing Internet speeds at each level. The tiers are:

  • Tier 1:   Download up to 20 mb/s   |   Upload up to 2.0 mb/s
    Good for very light Internet surfing and email with one - two devices. Not optimized for digital phone (VOIP) or streaming video/audio.

  • Tier 2:   Download up to 60 mb/s   |   Upload up to 3.0 mb/s
    Good for light to moderate Internet surfing with three - four devices. Good for digital phone (VOIP) and streaming video/audio.

  • Tier 3:   Download up to 100 mb/s   |   Upload up to 5.0 mb/s
    Good for moderate Internet surfing (and for businesses) with five - eight devices. Good for digital phone (VOIP), online gaming, and streaming video/audio.

  • Tier 4:   Download up to 150 mb/s   |   Upload up to 10.0 mb/s
    Great for moderate to heavy Internet surfing (and for businesses) with nine to fifteen devices.  Great for digital phone (VOIP), online gaming and streaming video/audio.

  • Tier 5:   Download up to 250 mb/s   |   Upload up to 15.0 mb/s
    Great for heavy Internet surfing (and for businesses) with sixteen to twenty-five devices. Great for digital phone (VOIP), online gaming and streaming video/audio.

  • Tier 6:   Download up to 500 mb/s   |   Upload up to 25.0 mb/s
    Great for extremely heavy Internet surfing (and for businesses) with over twenty-five devices. Great for digital phone (VOIP), online gaming and streaming video/audio.


Notes:
1.) Network speed is measured in bits per second (not bytes per second)
2.) Actual Internet speeds may vary based on current Internet conditions
3.) Speeds cannot be guaranteed over wireless connections
4.) DOCSIS 3 (or newer) cable modems are needed for speeds over 37mbps
5.) For best results, perform speed tests on a wired gigabit network connection
directly from the cable modem (without a router, switch, firewall, etc. involved)

Speedometer

City Pricing

Note: All pricing is per month
Cable Modem
Residential Commercial Nonprofit
Tier 1
$25.00 $40.00 $25.00
Tier 2
$39.00 $60.00 $39.00
Tier 3
$59.00 $100.00 $59.00
Tier 4 $79.00 $149.00 $79.00
Tier 5 $89.00 $199.00 $89.00
Tier 6 $99.00 $249.00 $99.00

Direct Fiber Connections

Direct fiber connections are also available to businesses. Please call us at 330-335-2880 for more information.