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A Peak Rewards web-programmable thermostat is a digital thermostat that allows you to adjust the temperature settings of your facility according to a preset schedule that you choose. This can be done either manually or remotely through an Internet connection.
This differs from other programmable thermostats you can buy and install, in that it allows you to remotely adjust your temperature settings from any computer or smartphone virtually anywhere in the world. During times of peak electricity demand, your Peak Rewards web-programmable thermostat will receive a signal through your broadband connection to initiate a conservation period.
Internet access to your Peak Rewards thermostat is through a web page, with a secure password you select and only you know. All that the City of Wadsworth can do with your password is reset it if you forget it and verify you are the customer on the account. You are the only one with control over this feature, and access is shielded behind security measures designed to protect the confidential customer information of all of our customers.
Once you access the Internet web page, you can change your thermostat settings no matter where you are, at any time of day. This feature may be particularly useful if you suddenly find you are going to be away for an extended period and want to change your settings, or you are going to return earlier than planned.
Yes. Our technicians will custom install the thermostat inside your facility. You must first call to schedule an appointment, then be available to allow our technician entry to your facility to perform the installation.
Installation of the new thermostat and removal of your old thermostat will take approximately an hour. However, our technician will spend as much time as needed, helping you program your new thermostat, and answering any questions you may have about its operation or the Peak Rewards program.
Generally, installation takes place within one month of your enrollment, though you can schedule an installation any time that is most convenient for you, including Saturdays.
If you have a question about your energy device installation or about the program, just call us toll-free at 1-866-224-8287, Monday through Friday, 8 a.m. to 6 p.m. for prompt customer service and technical assistance. If there is an issue after 6 p.m., an after-hours technician is available for emergency calls.
Once the technician is on-site, he or she may determine that your air conditioning system either has a problem that prevents installation without repairs being done first, or is not compatible with the equipment being installed. Should this happen, the technician will inform you of the findings and your options.
The energy saving benefits of programmable thermostats have been explored by the U.S. Department of Energy (DOE). According to the DOE, depending on usage patterns and how effectively you program the thermostat, it is possible to save as much as 10% on cooling and heating costs, assuming winter set backs and summer set forwards when the facility is empty.
Yes, only you can decide what's appropriate for you. However, we want to make sure you are aware that the temperature inside the facility may increase during a conservation period, and you should take that into consideration before enrolling.
To qualify for Peak Rewards, you should be a business with a central air conditioning unit and be a City of Wadsworth electric customer. Hot water heaters are also eligible for enrollment. Since conservation periods are initiated by sending a broadband signal to the Peak Saver device, customers must have a broadband connection to participate. If you have any questions about whether or not your business qualifies, please contact us prior to enrollment at 1-866-224-8287.
The following equipment does not qualify for Peak Rewards and are therefore unable to receive an energy saving device:
If you have any questions about whether or not your business qualifies, please contact us prior to enrollment at 1-866-224-8287.