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1. Is there an installation charge for CityLink Services?

The initial service drop and one television set connection is included at no charge. Additional charges may apply if your home is over 200 feet from the street. Special requests like running cable thought attic can be done at an additional charge of $100 per outlet.

2. How many TV’s can I hook up to the system?

You can hook as many as you would like! Typically up to 4 sets can be connected without a distribution amplifier being required (additional charge).

3. What if I want TV service in a room that is not currently wired for service?

Additional outlets range between $35 (wiring outside the wall) and up to $100 (wiring hidden in wall).

4. Must I subscribe to Enhanced Tier in order to receive Premium channels?

No. However, rental of a digital set top box is required to view Premium channels.

5. How can I save money if we vacation for extended periods of time?

Call CityLink Customer Service Representatives at 330-335-2888. A Representative can enroll you in our vacation plan. If you have a security system we can work with you to keep that connected.

6. Will a new cable need to be installed to my home if I have never had CityLink Service?

Whether you are an existing customer or not, if a new service line is required it will be installed at no additional charge (up to 200 feet).