Communications

About the Office

On January 11, 2008, the Wadsworth Police Department moved the communications center to a brand new facility. This facility is located in the basement of the Police Department. The basement was chosen due to the amount of available space and ease of transition between the old and new center. The existing communications office was simply too small to allow for an adequate expansion.

Visiting the Office

As a visitor to our department you will notice that there is no longer anybody at the window. Please follow the signage to pick up the phone located inside the lobby. The phone will automatically ring downstairs in the communications center and an available communications officer will receive your call. All paperwork, fine payments, etc, are sent to our center via a bank-style vacuum tube system that is located close to the phone.

Should you require personal assistance to file a police report or to meet with an officer, we will dispatch an officer, when available, to meet with you in the lobby.

Staff & Duties

The Communications division is staffed by 8 full time Communications Officers and operates 24 hours a day, 7 days a week.

The Wadsworth Police Department Communications Center is the primary 911 PSAP (public safety answering point) for the residents of the City of Wadsworth and Wadsworth Township. Some of the duties of the communications officer include:

  • Answering all incoming phone lines to the Police Department
  • Answering all 911 calls from the City of Wadsworth and Wadsworth Township
  • Dispatching calls for service for the Police, Fire and EMS departments
  • Managing radio traffic on the police and fire channels
  • Monitoring radio traffic on statewide channels and from adjacent agencies
  • Operating the computer aided dispatch (CAD) system
  • Greeting all walk-in traffic to the police station
  • Acting as a special deputy clerk of court for the Wadsworth Municipal Court during non business hours. (To take waiver payments for citations, bond payments and issuing court paperwork such as warrants, recognizance's, and criminal complaints.)